FAQ

Why tour with Melbourne By Bike?

Smallest bike tour group size in Melbourne - 8 person maximum. Want an experience, much more than your average tour? Like to ask questions about a new location and get honest answers by a local? Other tour operators offer larger group tours to pre-established locations. We ask if you have any special interests prior to the tour and then also assess what you may enjoy seeing during the tour - tailoring it to you as we go. We can advise you on all the great things to do in Melbourne.

Also, we take you for a casual lunch where we can talk much more and share stories.

The cycle tour route is dependent on; 

1. where we commence,
2. your interests (happy to take you to specific places of interest to you), and 
3. your riding ability (this determines what distance we travel).

Who is my Tour Leader likely to be?

Your tour leader could be Geoff, Rick, Trine, Peter, Leanne, Andrew or Michelle.

We are all trained, professional, mature guides. In our other lives we are marketers, solar energy consultants, ex-principals, teachers, retailers, ex-film and television, and journalists. 

Ride Duration?

4+ hours. We will meet at 10.00am and the ride should conclude around 2.30 to 3pm.

From the Port, start time is 9am. (Start time can be flexible). 

Cancellation Policy?

Cancellations under 3 days will incur a 100% fee. On wet weather days, you can reschedule or receive 100% money back.

Start location?

There is no office. We meet at a Melbourne blue bikeshare station.

1. Until 31st Oct 2017 - Federation Square (city) From 1st Nov 2017 - Meet guide in front of 707 Collins Street at 9.55am - under yellow canopy. (Free Tram 11 or 48 to tram stop D15 at Batman's Hill.) If late, go to office in Village St below 707 Collins St.

2. St Kilda (warmer months only) until 31st March 2018

3. The Port (when the cruise ships come in) until 31st March 2018

There are 50 stations located throughout Melbourne. You can end your tour where we began or at a different bikeshare station.

Bikes Used for Tour?

Use of a bike and helmet are included in the cost of your tour. 

We have just purchased a new fleet of bicycles for tours that commence from our new Docklands location. These are Breezer Liberty Commuter bicycles in various sizes in mens and womens. We do not stock children's bikes because we do not encourage children on our tours.

The tours from Port Melbourne and St Kilda utilise the Melbourne bikeshare scheme bikes. They are sturdy, well maintained city bikes. For more details about the bikes go to the Melbourne Bikeshare website 

Cost?

The cost for a tour is $120 per person which includes a 4+hour guided tour, bike, helmet and a casual lunch. We are fully insured and very interactive. We listen to what you want to see and then show you :)

What do we offer that others don't? Knowledgable, mature, local guides and no children :) We do not follow a set route - you can have input.

Please bring along a water bottle and camera. Wear comfortable clothing, worn in layers, and sneakers. 
You can pay using Credit Card, Paypal or directly into our bank account (from Australian account only). 

Bike paths vs roads?

Where possible we will ride on bike paths but the network may not be sufficient for where we want to go.
Hence, we cannot say that 'we will not ride on roads' - we will have to.
We are very safety conscious. We give quite a thorough safety talk prior to commencing the tour. 

If you are a nervous rider, we will happily teach you a few things you can do to be extra safe. We can start by riding on paths until you gain your confidence.

Helmets?

It is the law here that all cyclists must wear helmets. Helmets will be supplied.

Bringing a bag?

There is a small rack on the front of each bike that can hold a handbag or backpack there.

Just arriving from the airport and need somewhere to put your luggage?

There is an inexpensive service at Flinders Street Station (a major station in Melbourne, across the road from the Federation Square tour start location).

Please contact them prior to arriving to ensure your luggage will fit in the storage lockers - Travellers Aid luggage storage

History of Melbourne By Bike tours (since 2010)

Michelle began Melbourne By Bike out of a passion to ride her bike, meet new people and share her knowledge of the city she has grown up in. She couldn’t think of a better way to spend her days.

Michelle trained as a high school teacher in Physical Education, Maths and Health. Then, worked in sales and marketing, followed by a career organising large scale bike rides for up to 2,000 people at a time. After further post-graduate studies in Marketing, Michelle worked in the marketing department of a large multi-national food company before starting her family.